Freshdesk on Chromebook: App Install & Features
by
Frank Cross
Post Updated: March 12, 2025
Freshdesk on Chromebook
Hello everyone! Welcome to our guide on using Freshdesk on Chromebook, a powerful tool for customer support and ticketing.
Whether you’re managing client emails or live chats, Freshdesk brings 10 million downloads of streamlined service to ChromeOS via its Android app.
It’s free to start and scales with your business needs.
We’ll show you how to set up Freshdesk, highlight its best features, and explore why it’s worth a try.
Ready to boost your support game? Share your thoughts or contact us below.
How to Set Up Freshdesk on Chromebook
Freshdesk runs on Chromebook through its Android app, perfect for devices with Play Store access. It’s a quick install for your support team.
Install Freshdesk Android App
- Open the Google Play Store on your Chromebook.
- Search for “Freshdesk.”
- Click “Install” to download.
- Launch the app from your drawer.
- Sign in with your Freshdesk account.
Quick Tip: 💡 Use a touchscreen Chromebook for easier ticket navigation.
What is Freshdesk About?
Freshdesk, launched in 2010 by Freshworks, is a customer support platform available on Chromebook via its Android app, with a 4.5-star rating.
It stands out with AI automation and omnichannel tools, offering more than basic ticketing apps, ideal for businesses of all sizes.
Key Features:
- Omnichannel support (email, chat, phone)
- AI-powered ticket automation
- Self-service knowledge base
- Detailed analytics and reports
Why You Might Like Freshdesk:
It’s perfect for handling customer queries across channels or tracking team performance, with a smooth setup that fits Chromebook’s Android support.
Freshdesk Screenshots
What is Freshdesk Beginner Video
Freshdesk on Chromebook FAQ:
- Is it free? Yes, basic features are free; paid plans start at $15/month.
- Does it work offline? Limited features offline; full use needs internet.
- Can it integrate? Yes, with tools like Teams and Slack.
Freshdesk Chromebook Requirements:
- OS Version: ChromeOS with Android 9.0+.
- Device Specs: 4GB+ RAM recommended.
- Storage Space: 1GB+ for app and data.
- Internet: Required for most features.
For more help:
Explore more Chromebook stuff: Best Chromebooks for work
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